OVERVIEW

COVID APP

A self-test guidance app designed to improve COVID-19 self-testing for elderly users through intuitive design and clear instructions.

Challenge:
How can elderly people improve their COVID self-test frequency and accuracy?

‍Insight:
Low test frequency and accuracy among elderly users exacerbated COVID-19 spread. They struggle with confusing instructions, small text, and poor contrast.

Personas
Elderly users perform worse on self-tests than the general population due to accessibility issues.
‍
user focus
Simplifying the self-test process with clear, slow-paced guidance to ensure confident and accurate results.

Solution
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A self-test guidance app featuring step-by-step videos, larger text, and simplified instructions to improve accuracy.